PRIVACY POLICY

Goose Labs are committed to maintaining the trust of our visitors to our web site. In particular, we want you to know that Goose Labs is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

 

We collect information about when you subscribe to us or place an order for products or services. In order to process your order and maintain our obligations we will collect personal information including your name, email address, shipping address, telephone number and credit card information. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

 

We collect information about you to process your order, manage your account and to keep you updated about other products and services we think may be of interest to you. This may include but is not limited to the following general purposes; products and services provisioning, billing, identification and authentication, services improvement, contact, research, and anonymous reporting.

 

Goose Labs collects and uses customers’ personal data because is it necessary for:

 

the pursuit of our legitimate interests (as set out below); the purposes of complying with our duties and exercising our rights under a contract for the sale of goods to a customer; or complying with our legal obligations.

 

 

OUR LEGITIMATE INTERESTS

 

The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of Goose Labs, including:

 

selling and supplying goods and services to our customers; protecting customers, employees and other individuals and maintaining their safety, health and welfare; promoting, marketing and advertising our products and services; keeping our customers up to date with the latest offers and promotions on our Site; sending promotional communications which are relevant and tailored to individual customers; understanding our customers’ behaviour, activities, preferences, and needs; improving existing products and services and developing new products and services; complying with our legal and regulatory obligations; preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies; handling customer contacts, queries, complaints or disputes; protecting Goose Labs, its employees and customers, by taking appropriate legal action against third parties who have committed criminal acts or are in breach of legal obligations to Goose Labs; effectively handling any legal claims or regulatory enforcement actions taken against Goose Labs; and fulfilling our duties to our customers, colleagues.

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

 

Goose Labs uses its own cookies for a number of purposes, including remembering the items you place in your Shopping Cart; estimating and reporting Goose Labs total audience size and traffic; and conducting research to improve Goose Labs content and services. Goose Labs cookies do not collect personal information, and Goose Labs does not combine information collected through cookies with other personal information to identify who you are.

 

To help us reach out to potential customers and better understand how people use Goose Labs, we work with a number of partners; Facebook, Twitter and Google Analytics. These providers use cookies and similar technologies to help us analyse how users use the Site, including by noting the third-party services from which you may arrive.

 

For more information on our cookie policies please read our dedicated page here: Cookie Policy

 

For further information regarding cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

 

Please contact us if you have any questions about our privacy policy or information we hold about you:

 

by email at: info@gooselabs.co.uk ; or by writing to us at: Data Protection, Goose Labs, Edinburgh, EH9 1PL