F.A.Q.
Your Quiz Labs questions answered
Click on a question below to see the answer. If you can’t find the information you are looking for please contact us.
Registration and Payment
Registration and payment
Is registration free?
Yes, registration is absolutely free. There is no commitment and we don’t ask for payment details until time of purchase. |
What commitment do I make when I register?
None at all. Quiz Labs has a massive selection of quizzes available for download at your leisure. We only require the creation of an account so you can return and manage your downloaded purchases. |
How do I pay for quizzes?
Our quizzes are available for instant purchase and download. Once you place your order, you will be granted access to a PDF, which you can use whenever you choose: they will remain accessible in your ‘my account’ area, as long as you are registered. Soon, we plan to add a subscription-based service with a bespoke experience, for those running a series of quizzes, still with no obligation. |
Can I try your service before I purchase?
We provide a sample quiz containing 4 rounds with 5 questions each to show the format of our downloaded PDFs and to represent the spread of difficulty we provide in our larger quizzes. |
I am not in the UK, can I still use your service?
You sure can! Be aware, however, that the questions are for native English speakers, and many of the topics are currently UK-centric. (with a fair number of international questions thrown in, too, of course) If you are abroad and want to help us develop our database with more international questions, please get in touch. |
How do I cancel my registration?
You can cancel your registration easily, by going into the log-in area and clicking ‘Cancel my registration’. Note: this will remove all your details and delete your account, so your downloadable quizzes will no longer be accessible. If you do wish to cancel, we would advise that you download all your purchases first.
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How do I cancel my subscription?
You can add, pause or cancel your subscriptions in the ‘My Subscriptions’ area of your account. Warning: if you cancel your subscription (or registration) this will scrub your quiz data. If you just need a break, we recommend you pause your subscription instead. In any case, make sure you download all your quizzes, or they will be lost forever. |
I just want a single quiz, must I register?
Yup. For us to ensure the transaction is secure and you can re-access the quiz you bought, you do need to register. But we only ask for an email address and password and we won’t get in touch unless you want us to. And don’t worry, we don’t share our users’ details with external marketing agencies because we don’t like that either.
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USING OUR SERVICE
What equipment do I need?
You need a device connected to the internet, an active email account and a printer. |
In which format are the quizzes delivered?
We send our quizzes in PDF. If you can’t read it on your device, we recommend you download Adobe Reader here for free. |
Can I have a quiz sent by post?
Sadly we don’t send our quizzes by post, sorry. |
Where do I find answer sheets?
An answer sheet is provided with every PDF. You can print this off for your teams as many times as you need.
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I’ve changed my email address and can not log-in, help!
You can log in with your old email address and update your information on the “My Details” area. If you have forgotten your password and your old email address is no longer accessible, please get in touch.
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other faqs
Can I submit a question to you?
We don’t have a dedicated submission area at the moment, but feel free to send us your quiz question via the contact form. We would love to hear from you.
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I think you’ve got an answer wrong, what should I do?
We’re obviously very careful to keep our quizzes accurate, but some mistakes may occur. We invite you to flag any doubts via our contact form, but we can’t accept any responsibility for consequences that may arise as a result of an incorrect answer.
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What should I do when a player insists that an answer given by you is incorrect?
We’re obviously very careful to keep our quizzes accurate, but some mistakes may occur. We invite you to flag any doubts via our contact form, but we can’t accept any responsibility for consequences that may arise as a result of an incorrect answer.
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